Comments on: AT&T Universal Card Lost Another Customer http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/ Promotional Codes, Coupons & Deals + Money Saving Insights Fri, 25 May 2012 07:48:33 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: George http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-47543 George Sun, 21 Nov 2010 22:17:30 +0000 http://frugaldad.com/?p=1645#comment-47543 Sorry for the double posing people I mis-worded a few things. I'll try this again. I opened my statement the other day and took notice of the outrageous balance that seems to be accumulating on the AT&T card. I called to see if they at least had some type of promotional offers to reduce it until I could do something about it. That or lower my rate only to hear no. When I asked why it was so high their response was it's the economy. So I started looking at my other cards and compared them to AT&T's 30 percent That's the first time I ever felt or considered 14 percent low. I don't have another card above 14 percent. Apparently loan sharking is legal now in the US. Like everyone else I've never been late or gave them any reason to hike the rates especially to 30 percent. I'm transferring everything I have to another card and I'm closing the AT&T account and I never want another one with them, EVER! When they ask why I'm closing the account, my answer? IT'S THE ECONOMY, SO HAVE A NICE LIFE STUPID! Sorry for the double posing people I mis-worded a few things. I’ll try this again. I opened my statement the other day and took notice of the outrageous balance that seems to be accumulating on the AT&T card. I called to see if they at least had some type of promotional offers to reduce it until I could do something about it. That or lower my rate only to hear no. When I asked why it was so high their response was it’s the economy. So I started looking at my other cards and compared them to AT&T’s 30 percent That’s the first time I ever felt or considered 14 percent low. I don’t have another card above 14 percent. Apparently loan sharking is legal now in the US. Like everyone else I’ve never been late or gave them any reason to hike the rates especially to 30 percent. I’m transferring everything I have to another card and I’m closing the AT&T account and I never want another one with them, EVER! When they ask why I’m closing the account, my answer? IT’S THE ECONOMY, SO HAVE A NICE LIFE STUPID!

]]> By: George http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-47542 George Sun, 21 Nov 2010 22:11:58 +0000 http://frugaldad.com/?p=1645#comment-47542 Last post must not have took, so let me try this again. I see I'm not alone here. I opened my statement the other day and took notice of the outrageous balance that seems to be accumulating on the AT&T card. I called to see if they at least had some type of promotional offers to reduce it until I could do something about it. That or lower the rate only to hear no. When I asked why it was so late their response was it's the economy. So I started looking at my other cards I have and compared those to AT&T's 30 percent and that's the first time that I ever considered 14 percent low, but I don't have another card above 14 percent. Apparently loan sharking is now legal in the US. Like everyone else I've never been late or gave them any reason to hike the rates especially to 30 percent. I'm transferring everything I have to another card and I'm closing the AT&T account and I don't ever want to open another one with them EVER! When they ask why I'm closing the account, my answer: IT'S THE ECONOMY AND HAVE A NICE LIFE STUPID! Last post must not have took, so let me try this again. I see I’m not alone here. I opened my statement the other day and took notice of the outrageous balance that seems to be accumulating on the AT&T card. I called to see if they at least had some type of promotional offers to reduce it until I could do something about it. That or lower the rate only to hear no. When I asked why it was so late their response was it’s the economy. So I started looking at my other cards I have and compared those to AT&T’s 30 percent and that’s the first time that I ever considered 14 percent low, but I don’t have another card above 14 percent. Apparently loan sharking is now legal in the US. Like everyone else I’ve never been late or gave them any reason to hike the rates especially to 30 percent. I’m transferring everything I have to another card and I’m closing the AT&T account and I don’t ever want to open another one with them EVER! When they ask why I’m closing the account, my answer: IT’S THE ECONOMY AND HAVE A NICE LIFE STUPID!

]]> By: Soon to be X AT & T card holder http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-47541 Soon to be X AT & T card holder Sun, 21 Nov 2010 22:08:21 +0000 http://frugaldad.com/?p=1645#comment-47541 I see I'm not alone here. I opened my statement the other day and took notice of the outrageous balance that seems to be accumulating on the AT&T card. I called to see if they at least had some type of promotional offers to reduce it until I could do something about it. That or lower the rate only to hear no. When I asked why it was so late their response was it's the economy. So I started looking at my other cards I have and compared those to AT&T's 30 percent and that's the first time that I ever considered 14 percent low, but I don't have another card above 14 percent. Apparently loan sharking is now legal in the US. Like everyone else I've never been late or gave them any reason to hike the rates especially to 30 percent. I'm transferring everything I have to another card and I'm closing the AT&T account and I don't ever want to open another one with them EVER! When they ask why I'm closing the account, my answer: IT'S THE ECONOMY AND HAVE A NICE LIFE STUPID! I see I’m not alone here. I opened my statement the other day and took notice of the outrageous balance that seems to be accumulating on the AT&T card. I called to see if they at least had some type of promotional offers to reduce it until I could do something about it. That or lower the rate only to hear no. When I asked why it was so late their response was it’s the economy. So I started looking at my other cards I have and compared those to AT&T’s 30 percent and that’s the first time that I ever considered 14 percent low, but I don’t have another card above 14 percent. Apparently loan sharking is now legal in the US. Like everyone else I’ve never been late or gave them any reason to hike the rates especially to 30 percent. I’m transferring everything I have to another card and I’m closing the AT&T account and I don’t ever want to open another one with them EVER! When they ask why I’m closing the account, my answer: IT’S THE ECONOMY AND HAVE A NICE LIFE STUPID!

]]> By: Gina Sharp http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-44134 Gina Sharp Wed, 11 Aug 2010 21:12:23 +0000 http://frugaldad.com/?p=1645#comment-44134 This card is impossible to pay off.... If you call to make a payment they can not take but up to 1000 on the phone... so they want to make it where you have to make your min payment each time (with interest of course) and any amount over goes to higher rate.... BULL>>>> If you could only charge 1000 a day they would love you... Been a customer for 10 years and still paying... I told the guy on the phone when I paid my last payment I would bash them alway as they did me... Never missed a payment, in 10 years... 24% rate.... unreal... and my credit score is high 700's... Funny I bought a house with a low rate and have a 24+++ on purchases... Who would buy anything This card is impossible to pay off…. If you call to make a payment they can not take but up to 1000 on the phone… so they want to make it where you have to make your min payment each time (with interest of course) and any amount over goes to higher rate…. BULL>>>> If you could only charge 1000 a day they would love you… Been a customer for 10 years and still paying… I told the guy on the phone when I paid my last payment I would bash them alway as they did me… Never missed a payment, in 10 years… 24% rate…. unreal… and my credit score is high 700′s… Funny I bought a house with a low rate and have a 24+++ on purchases… Who would buy anything

]]> By: Donald R. Park http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-43906 Donald R. Park Tue, 03 Aug 2010 16:22:56 +0000 http://frugaldad.com/?p=1645#comment-43906 For some reason certain large banks - Citi Bank & Chase come to mind have for many years had a business model to take advantage of any little customer errors or oversights using these slipups as oportunities to charge onerous fees and immorally high rates. I finally got my rates on Citi and Chase locked at low rates so they lowered my credit limits so that it negatively affected my FICO score - the part based on percentage of available credit used. I don't think a stratgic plan to "make war" on your customers has much chance of succedding. In a few years these banks are going to wonder where there customers have gone and why there are all htese new shiny credit union building everywhere. For some reason certain large banks – Citi Bank & Chase come to mind have for many years had a business model to take advantage of any little customer errors or oversights using these slipups as oportunities to charge onerous fees and immorally high rates. I finally got my rates on Citi and Chase locked at low rates so they lowered my credit limits so that it negatively affected my FICO score – the part based on percentage of available credit used. I don’t think a stratgic plan to “make war” on your customers has much chance of succedding. In a few years these banks are going to wonder where there customers have gone and why there are all htese new shiny credit union building everywhere.

]]> By: Jan Allen http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-42381 Jan Allen Thu, 10 Jun 2010 17:46:04 +0000 http://frugaldad.com/?p=1645#comment-42381 I've been a "valued" AT&T Universal Card holder for 11 years. I was NOT happy when they charged me a $60 "membership" fee. I called and CANCELLED my card! There are a hundred other credit card companies that will give me a card with no fee. I've never been late with a payment and I have been an outstanding customer. I will not tolerate this treatment from any credit card company. I’ve been a “valued” AT&T Universal Card holder for 11 years. I was NOT happy when they charged me a $60 “membership” fee. I called and CANCELLED my card! There are a hundred other credit card companies that will give me a card with no fee.

I’ve never been late with a payment and I have been an outstanding customer. I will not tolerate this treatment from any credit card company.

]]> By: Katie http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-39478 Katie Mon, 29 Mar 2010 21:00:30 +0000 http://frugaldad.com/?p=1645#comment-39478 We have been customers for 20 years and have an excellent credit rating and a good income. We have had to carry a larger balance than we like for the past year due to the economy, but always make large payments. I made a payment late a few months ago by mistake, and this month I screwed up and paid the bill one day late. In my defense I tried to log on and pay it online so that it would not be late, but it would not accept my password and there was not time to try and figure out the problem. We mailed the bill the day it was due, left town, and the next day the card was declined. We called, and to our utter dismay learned that due to these two late payments in a 12-month period, our $25,000 credit line was now cut in HALF to $12,000 and therefore we were over our credit limit. Mind you that this happened with no notification. Evidently they sent us an email AFTER they did this. We are cancelling this card immediately. AT&T Universal Card apparently couldn't care less whether we are good customers, or not. We could pay the balance in full right now by taking money out of our longterm savings, but we shouldn't be forced to by this credit company. We are going to transfer the balance to another card which has a lower interest rate anyway, and AT&T Universal Card has lost good customers for life. We have been customers for 20 years and have an excellent credit rating and a good income. We have had to carry a larger balance than we like for the past year due to the economy, but always make large payments. I made a payment late a few months ago by mistake, and this month I screwed up and paid the bill one day late. In my defense I tried to log on and pay it online so that it would not be late, but it would not accept my password and there was not time to try and figure out the problem. We mailed the bill the day it was due, left town, and the next day the card was declined. We called, and to our utter dismay learned that due to these two late payments in a 12-month period, our $25,000 credit line was now cut in HALF to $12,000 and therefore we were over our credit limit. Mind you that this happened with no notification. Evidently they sent us an email AFTER they did this. We are cancelling this card immediately. AT&T Universal Card apparently couldn’t care less whether we are good customers, or not. We could pay the balance in full right now by taking money out of our longterm savings, but we shouldn’t be forced to by this credit company. We are going to transfer the balance to another card which has a lower interest rate anyway, and AT&T Universal Card has lost good customers for life.

]]> By: Susan Mattingly http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-39107 Susan Mattingly Wed, 17 Mar 2010 16:26:44 +0000 http://frugaldad.com/?p=1645#comment-39107 I am in the exact same situation. I've been a card member since 1968 and have never been late with a payment and alwasy pay in full. I did not agree with the rate change and my card will cancel on the expiration date. Perhaps if they lose enough card members they will realize how stupidly they are behaving towards reliable individuals. I am in the exact same situation. I’ve been a card member since 1968 and have never been late with a payment and alwasy pay in full. I did not agree with the rate change and my card will cancel on the expiration date. Perhaps if they lose enough card members they will realize how stupidly they are behaving towards reliable individuals.

]]> By: William Aitken http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-38437 William Aitken Wed, 24 Feb 2010 03:41:24 +0000 http://frugaldad.com/?p=1645#comment-38437 Remember that even if they don't make any money in fees or interest from cardholders, credit card companies make money every time you charge something through their merchant fees. Remember that even if they don’t make any money in fees or interest from cardholders, credit card companies make money every time you charge something through their merchant fees.

]]> By: William Aitken http://frugaldad.com/2009/02/12/the-day-att-universal-card-lost-its-mind-and-another-customer/#comment-38435 William Aitken Wed, 24 Feb 2010 03:30:23 +0000 http://frugaldad.com/?p=1645#comment-38435 Add me to the lkist of people who will be cancelling my card. When I applied back in 1994, the promise was "No annual fee for life", now they say that they want $60 per year. For what? I accept that I'm not a very profitable customer, since I pay my bills on time and very rarely carry a balance, but that's their problem, not mine. Add me to the lkist of people who will be cancelling my card. When I applied back in 1994, the promise was “No annual fee for life”, now they say that they want $60 per year. For what? I accept that I’m not a very profitable customer, since I pay my bills on time and very rarely carry a balance, but that’s their problem, not mine.

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